The Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG CAHPS) survey is a standardized tool to measure patients’ perceptions of care provided by physicians in an office setting. This survey is considered a ‘sister’ to the well-known HCAHPS hospital survey.
The CG CAHPS Family
|Survey||Adult Version||Child Version|
|Office Visit Survey (every 3 months)||37 questions||58 questions|
|12-month (one time/12 months)||34 questions||55 questions|
|6-month (one time/6 months)||Same as 12-month||Same as 12-month|
|PCMH Survey||52 questions||66 questions|
Domains of CG CAHPS (example for Adult, 12-month visit)
The Child Survey includes the same first four measures, with the option to add the 5th measure on follow-up tests plus two additional measures listed below:
ICAHN Survey Services
ICAHN will offer first and second follow-up mailings per patient up to 20 patients/month/provider up to three providers/survey contract. The goal is to achieve a total of 45 surveys/provider/year and we believe offering the survey 240 times/year will achieve this goal. De-duplication in the past year (or depending on survey service selected) will be provided to avoid repeat surveys. Additional supplemental questions are available upon request.
Director of Quality Services